Suzette Dimascio - Specialty Pharmacy Podcast

“The Only Thing That Is Constant Is Change.” – Heraclitus

In this episode, we welcome resident reimbursement expert and Specialty Operations Manager at CSI Specialty Group Nicole “Nicky” Felty to discuss how to navigate upcoming copay assistance program changes, what they mean for your pharmacy and how they will impact your patients.

Nicky joins host Suzette DiMascio, CHE, CMCE, CPC, to share can’t-miss tips, examples and keys for success in this 16-minute interview.

Tune in to Discover:

  • Changes coming to copay assistance programs and how they will affect patients (and your business)
  • The importance of copay cards and how they work
  • A status update on what plans are eligible for copay assistance
  • How the average patient can navigate insurance copays to minimize out-of-pocket expense
  • Who to call at health plans to get the answers you need if there’s a copay issue

About Nicky Felty

Nicole “Nicky” Felty’s 25 years of industry experience span multiple healthcare channels including United Healthcare, Humana Military, and Priority Healthcare. Prior to joining CSI Specialty Group, Nicky was part of the team that founded and launched Prime Specialty.

About CSI Specialty Group

CSI Specialty Group is a globally recognized; WBE Certified Leadership Consulting Firm dedicated to providing solutions that continually elevate the specialty pharmacy industry. By providing inventive specialty pharmacy consulting, workforce planning and talent acquisition solutions, CSI uniquely tailors its service offerings to help clients drive sustainable, accelerated growth. As the provider of the industry’s first, dedicated podcast for specialty pharmacy, CSI is at the forefront of pioneering innovative concepts to meet the changing needs of specialty pharmacy, home infusion, mail order/PBM, health systems and pharma/biotech clients across the USA and throughout Europe.

Here’s How to Subscribe

About The Specialty Pharmacy Podcast

Join host Suzette DiMascio, CHE, CMCE, CPC, President and CEO of CSI Specialty Group, as she answers questions, addresses concerns and discusses the news you need to stay on top of the ever evolving world of specialty pharmacy. Tune in every episode to hear real world examples of the good, the bad and the outrageous from the experts at CSI Specialty Group, and to learn about the limitless growth opportunities available in the specialty pharmacy industry.